Blue Star 1 Ton 3 Star Convertible 5 in 1 Cooling Inverter Split AC (Copper, Multi Sensors, Stabalizer Free Operation, Dust Filters, Smart Ready,…

Best product. Fast cooling.

 Amazon did its job properly to an extent, delivered ac on time and as per time slot. Delivery guys were polite, humble and brought product on my doorstep which is at 2nd floor of my apartment. Now after this the mental torture begins, i made installation request to bluestar for which the channel partner was slected for installation. He called me on Saturday evening and said installation will be done on next day i.e. sunday. He made me aware of all the expenses which i have to bear for extra pipe, wire, stand and all. I accepted it and allowed him to send technician on sunday. Now the sunday comes and technician called me at 11 am to confirm the address, but he arrived at 2 pm. After that he opened up the box and taken out product. And started planing of installation. As he fixed the indoor unit he said suddenly that he didn’t have extra copper pipe so installation will be completed next day i.e. Monday. I was shocked after doing half job this happened. I called the vendor and made him aware of this, he said to return call me but he didn’t. Now i pleaded to technician that please do work today itself because i hav to go offic on monday. Then he said he will bring by evening and complete all work. He might talked to his vendor before answering me. Now till 8.30 pm he didnt returned ao i called him and said to come soon. So he arrived at 9.30 pm with pipe and wire. After that he worked very roughly and in an unacceptable way, he make pipe welding two time at two locations, also he didnt put extra pipes in different cover sleeve, he just winded in a single sleeve and tapped by vinyl tape roll (both pipes in single sleeve). And drilled wall without any mark, nor any alignment. At last he fixed the pipes and wired in very unprofessional manner around 10.30 pm and started ac for demo. He Didnt even done gas leak test on the wielded part. At last he asked for money, total sum of 4000 is charged by him, but next day i got mail of paying only rs 1500 from bluestar. I was very very shocked to get such a horrible and bad installation from bluestar. You all can see my video of poorly misaligned installation, it damaged looking of my room….so so pathetic installation by bluestar. Now about Ac performance, it is working good but not upto mark. It takes time of aprox 30 mins to cool the 10×10×10 room with one side sun facing. But once the temp gets maintained it goes smoother with proper cooling, low noice, minimal enery consumption with 1 unit aprox in 2 hrs of running.

Talking about delivery 🚚 everything was perfect, product was also very good… Deal was best, just the issue with installation guy who took 7+ hours to get AC installation done plus charges a hefty price for installation stating stand installation would be 300 as I got my own stand, if you buy from them, it free. Was very slow and hence this was completed at 12.45 midnight which was WORST experience the issue was he usually takes a break after fitting a single screw and after 20 min starts the work and hence took 7+ hours. WORLD’S WORST EXPERIENCE WITH INSTALLATION….

It has been a year now and the product is good. But the installation service and other follow-ups were bad. The service partner who came for installation made an unnecessary huge hole on the wall and did a permanent damage.