Glen 4 Burner LPG Glass Gas Stove with Brass Burner, Auto Ignition, Black (CT4B55BLBBAI)

Just few days back had got this Auto ignition Glen brand cooktop but the quality of it is not up to mark like my older Brand “E” cooktop. The service of Glen was also poor in my locality & twice the executive arrived and acknowledged the issued of spark plug failure to work multiple times but nothing confidence inspiring steps taken. When I asked them if I should return it back to Amazon their reply was not really confident and honestly told me such issues normally arrive at later date in auto ignition system. So I decided to return the Glen cooktop for the fear of poor service and future issues.
Initially I tried to give Glen a chance but I was not satisfied with their service as well as product quality (especially the glass is thin & poorly fitted and insulated compared to my 7 yrs old Brand “E” cooktop) I did not wanted any mishaps at later stage so returned back the cooktop and bought Brand “E” cooktop from Amazon.
I waited for 1 or 2 days to give brand Glen fair chance to resolve but no reply from them so booked new manual ignition Brand “E” cooktop & put up returns request for auto ignition model of Brand Glen.  If Brand “Glen” having poor service support in area of Mumbai Western suburbs then what about 2 tier cities or rural places??
When I removed the connection for repacking Brand Glen for returning to Amazon found out dents in fixed steel plate of the defective AI burner. The other burner on front had some rust spots on burner and spark plug which cannot be cleaned. I tried to clean it & repacked, waiting for Amazon to pickup on Sunday 7th March as I would be free to face it.
Just hoping to get my refunds from Amazon without any issues.

Lesson learnt hard way…
A pointer for those who want to buy new cooktops.
1 Never select Auto Ignition (AI) model as care has to be taken to keep it dry. Short circuit may happen leading to hazards.
2. Never get powdered coated body as it’s mostly wrought/Galvanised iron instead prefer stainless steel body for long life and easy maintainence.
3. Choose thicker Glass top as it helps keep it cool not heating much. I guess Brand “E” only provides 8mm glass compared to 6mm by most competitors.

I ordered this product from Amazon. Once it was delivered I got a call from the glen customer care saying they will come for inspection. I agreed and when he came to check he said charges are 300 rs. he said it’s the installation fees. I explained that it was already installed and I was told it’s just inspection and why should I pay 300. He called up the customer care of glen and some lady she kept howling saying I need to only pay 300 else I won’t get warranty for 2 years on this stove. She kept screaming. Beware people if you order and get a call for inspection. It is chargeable which they will never inform on the call and once at home they ask money.

Gifted to my mom… she just loved it

Value for Money