AmazonBasics 564 L Frost Free Side-by-Side Refrigerator with Water Dispenser (Silver Steel Finish)
- The star rating changes are as per BEE guidelines on or before 1st Jan 2023;Side-by-side refrigerator with Water Dispenser and Auto Defrost technology that prevents excess ice build up automatically
- 564 L capacity: Suitable for the daily requirements of a family with 5 or more members; Please note that Left side of the refrigerator is Freezer & right side is regular Fridge;Warranty: 1 year on product & 5 years on compressor for malfunction arising from manufacturing defects. For claiming warranty, A) Go to 'Your orders' section, B) select the product, C) Click on Get product support and D) schedule an appointment. No need to call anyone and wait in a queue. Hassle free process. Paperless Experience with complete visibility to every step of your warranty claim.
AmazonBasics 564 L Frost Free Side-by-Side Refrigerator with Water Dispenser (Silver Steel Finish) Prices
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Specification: AmazonBasics 564 L Frost Free Side-by-Side Refrigerator with Water Dispenser (Silver Steel Finish)
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TopCrazyStuffdotCom –
worst product to buy do not buy service is really bad of amazon basics products . you will just waste your money like i did . my fridge stopped working in 1.5 years now it is more than a month no service is provided by amazon and no parts of this fridge is available in offline market .AMAZON themself dont have the fridge parts to replace . once your fridge stops working u need to throw it away. if you see this amazon i am going to consumer forum . you should not sell products if you cant provide after sale service .
shoba r –
Gud Refrigerator in this price .. side by side working fine.. I’m full satisfied of this product..
Gulnawaz Mian –
I bought this AmazonBasics 564 L Frost Free Side-by-Side Refrigerator with Water Dispenser (Silver Steel Finish) last year and I regret it. The fridge looked good and spacious, but after one year of use, the cooling performance dropped drastically. My food started to spoil faster and the water dispenser stopped working. I contacted Amazon customer support to claim the warranty, but they kept giving me the runaround and never sent a technician to fix it. I wasted my time and money on this product and I’m very unhappy with Amazon’s service. This is a low quality product that does not live up to its name. I do not recommend buying this fridge or any other AmazonBasics appliance unless you want to heat up your kitchen.
Monster –
This product has a defect where there is a leakage in the water dispenser. We have placed a replacement and this product also have the same issue. I think this is a manufacturer defect and it needs to be fixed. The replacement product also have the same defect and since we purchased in a good offer we do not want to return and we compromised on this. Seller please check and work on this.
Sathyadas –
Beautiful looking 564 litres Fridge for a reasonable price. No doubt. It is worth the money. It is 3 days since I have received the product.
But in the long run only we may know its recurring power consumption cost.
Though there was not much to really install, we waited till the next day for the Technician to do the job. He said that he does not know much about this model fridge since it is a new launch. He was also in the dark about the Energy Star Rating. But he was kind enough to call me today to tell me to watch the video of the product and said that it is mentioned in the video that it is 4 star. Yes, in the video it clearly says but how far it is true, I don’t know as it is not mentioned either in the manual nor sticker fixed on the fridge.
He, however, did not know about AI function too but it was clear in the manual. If you set at AI, it will automatically set at – 18°c for Freezer and 5°c (4°c) for Fridge. I tried that and it is working.
The shocker is Alarm. The manual says that if by mistake the doors of the fridge are kept opened for more 2 minutes, it will give alarm and would stop after 10 minutes. I did the test but it was not giving any Alarm! I tried couple of times more but it was not functioning. I called up Amazon care and they too have no clue. So, they have arranged for the Technician to visit our place on 9th Oct, the earliest available date due to pooja holidays, to check for the same as they also say, as per manual, it should give alarm. So, wait for the further update on this.
The Technician did arrive, ofcourse, after lot of follow up which I didn’t expect. He also was wondering as to why there was no alarm even after keeping the door open for about 5 minutes. While going closer to close the door, there was a very feeble noice which gives 3 beeps. That’s all. To hear that again you have to affix your ear to the door (in which case there is no need for this very, very feeble alarm). 🤔🙃
Hence, one star is reduced because of this, poor service and energy rating not mentioned on the product. Any case we decided to keep as we got it for 39 k with 5 k Amazon cash back. In effect, it costs 34k. That way it was worth the money.
The measurements of the fridge has been removed in their production description above now and wonder why they have removed it! However, I am mentioning it here for your ready reference: Height is 70 inches, Depth is 25.5 inches and width is 36.5 inches.
Otherwise, it is working fine and we had fallen in love with it at the first sight! ☺
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Today is 2nd Oct 2021.
The fridge is working fine. The alarm function is feeble but it OK as we are not very concerned about it.
It is really worth, spacious and we simply love it! 🤩
Amazon Customer –
Lets cut short everything as generally people buying 500+ side by side refrigerators have a very good idea of refrigerators and mostly an upgrade from smaller ones.
Pros-
– Less Noise
– Taking less power than my previous 270 ltr fridge ( I can confirm that because on backup power my MCB was tripping and not with this bigger latest fridge)
– Space is huge because of better and simple design, even the icebox is not fixed, you can place anywhere
– AI mode is supposed to keep the optimum temperature inside and reduce power consumption
– Full covered backside, so no open ugly compressor to be seen
– led light switch on only when doors open, (just like mobile phones), again a power-saving idea
– Nice Sturdy PVC material for inside build and compartments
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Cons
-Nothing just that the compressor has only 5 years warranty rather than 10 as compared to some other major brands.
but even if the compressor fails after 5 yrs the cost of replacing would be 3-4k which is still a great deal compared to big brands.
And an important point I would like to make and ask is – Is this a rebranded version of ‘BPL 564 Frost Free side by side Refrigerator’? as almost everything is the same except the brand logo and back cover. And since I may be the first few to buy on its launch on 29th sep. The reason I said this because in the product video initially It had the same video present in the BPL refrigerator. And now it is replaced with amazonbasics video.
But Yes even if that is the case I am very satisfied with the performance and build quality.
This review is after 10 days of rigorous use. Any surprises I will definitely update this review. Great job Amazon Basics!
Update:
Around a month later there is a problem of water condensation inside refrigerator and less cooling. Raised a complaint but I must agree to some of the service complaints ITS BAD. If the service is so poor in metro cities what about tier 2 cities. One can imagine.
I am still waiting for the issue to be addressed by Amazon basics.
Kantilal Sonara –
Very good prod