Cruise 1 Ton Portable AC with Anti-Bacterial Filter (100% Copper, 4-in-1: AC, Dehumidifier, Air Purifier & Fan, 4 Castor Wheels, Quiet Operation,…

Initially I was disappointed because Amazon screwed up by sending me defective piece and later replaced it with a lower model.

I had already written a bad review for this product but I changed my mind after I called and wrote an email to Cruise Company in Mumbai as the shutter wasn’t steady and I didn’t trust Amazon with another replacement because they might have replaced it with another lower model. Mr. Saleem called me and listened to everything that had happened but unfortunately there is no Service Center available in Gurgaon but still to make sure I don’t face any inconvenience Mr. Saleem arranged a service engineer from Faridabad to get it fixed and again he sent the service manager to check the quality of repair which is very peculiar. I thank you for your after sale service. However I would appreciate if you add the Service Center locations and service warranty limitations in product description. Thank you and anyone who wants to buy this product should remember that it is a personal AC and only good for a 10×10 room.

The worst AC I ever had. First the noise is too much. It stops always due to heavy load. For 1 hour operating time, It hardly works for 5 minutes. Seriously!! And you called it is an AC. Even my room became more heated as compare to other room where AC is not there. Also my plug got burnt due to heat it is generated and electrician came and changed the complete switch board. I should have looked into some other portable AC instead of this worst product.

1. Smooth shipping and delivery;
2. Packaging was good;
3. Package contained a: AC unit; b: hot air hose; c: window adapter in two pieces; d: relevant nuts, washers and screws;
4: Window adapter comes with pre-moulded socket for hot air exhaust. This adapter in two parts measures about 100cm in length. My window is bigger so I purchased a thermacol substitute and masking tape from local stationary store to seal off window.
5: Installation: Was smooth, though one person can struggle. Also, you can get a metal fabricator to create an extension beyond 100cm for the window adapter. Because of lockdown, not been able to find cost/time.
6: Power consumption: I waited for a month to assess my electricity consumption. I used the AC every night from 11pm to about 8am. Usage date approx from March 18-April 10 (meter reading date), about 24 days. Thermostat setting was 25 or 26C. Outside temperature was between 28C to 32C but humidity was high. Used on DRY setting for an hour at the start then turned on COOL. Total power consumption was about 220 units more than average bill before AC usage. Calculated approx power consumption of ONE unit per hour of operation. So 10 hours usage per day x 30 days = 300 units approx per month. My state has different slabs for different usages, so 300 units puts me into ‘high power consumer’ category, costing me more.
7: Assessment: AC is a necessity in summer months and, in most places, summer is for about four months. 300 units per month x 4 month per year = 1,200 units per year. These are approximate figures, some places are hotter and will consume more power, some are less humid and that will impact power usage. A user can assess if this expense per year is worth a comfortable sleep.
8. Room size was about 154 sq ft, much more than 100 sq ft recommended by manufacturer.
9. Water needs to be drained once in about 10-15 days, since my place has high humidity.
10. Support from local Cruise AC technician was courteous and informative. He informed me that extension window adapters are NOT available even if I want to purchase it from manufacturer (point for manufacturer to note, many homes have larger windows and an extension plate can be offered by manufacturer to future customers).
This assessment is after about 24 days of usage in early summer. Peak summer expected in May. Will try to update in first week of June.

AC found good for a small room.But I am getting confusion about the drain pipes.There are two,one at centre and other at bottom.centre I fixed a hose and a lot of water comming out continuously.This is my problem.It is not shown how to solve it.